Refund Policy

Effective Date: May 22nd, 2026

Understanding Our Refund Policy

We want to be open and transparent about how refunds work for digital products on our website. All transactions and checkouts on this platform are securely managed and processed by Paddle, our Merchant of Record.

When you purchase a digital product, you receive immediate access to the content.

30-Day Refund Guarantee

The following digital products are covered by a 30-day refund policy:

• Anime Brushes

If you are not satisfied with this product, you may request a refund within 30 days of your purchase — no explanation required.

Why We Use This Policy

Digital products cannot be returned in the traditional sense. Once access is granted or content is downloaded, we have no way to reverse the delivery. However, we offer this 30-day guarantee to ensure you can try our creative resources with absolute confidence.

We highly encourage you to reach out with any questions before purchasing — we are happy to help you decide if the product is right for your creative workflow.

Exceptions and Financial Processing

We may also review and approve refunds in exceptional cases outside the standard guarantee, such as:

• If you were charged in error due to a technical duplicate transaction.
• If you were completely unable to access your product due to a persistent technical issue on our side.

If you believe your case qualifies, please contact us within 7 days of your purchase. Once we review and approve an exceptional refund, the request is sent to Paddle, who will process the financial reverse transaction back to your original payment method within 5 to 10 business days.

Contact Information

For any questions about this policy, technical support, or refund-related inquiries, please contact us directly at:

• Business Name: IE Dzmitry Piatrenia
• Email: contact@demiraito.com
• Address: Ts. Dadiani st. 34/7, app.10, 0102, Tbilisi, Georgia